Privacy policy

Municipality of Rüdersdorf near Berlin

Data protection specialist
Hans-Striegelski-Straße 5
15562 Rüdersdorf near Berlin

Contact: Mrs Redemann

Phone: +49 (0) 3 36 38 / 85 324
Fax: +49 (0) 3 36 38 / 26 02
E-mail: datenschutz@ruedersdorf.de

The municipality of Rüdersdorf bei Berlin is a public corporation. It is represented by the Mayor Sabine Löser.

We automatically collect and store information in so-called server log files, which your browser automatically transmits to us when you access our website. These are

• the file name
• the date and time of the request
• the amount of data transferred
• the access status (file transferred, file not found, etc.)
• a description of the type and version of the web browser used
• the IP address/referrer URL
  

This data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use.

The municipality of Rüdersdorf near Berlin uses Whistletube as a platform for its internal whistleblower system. Whistletube enables our citizens and employees to report grievances or offences securely and anonymously.

The processing of personal data via Whistletube is carried out solely for the purpose of receiving, processing and following up on reports of possible abuses or offences within the municipality. This may include the collection of data such as name, contact details and the description of the report.

The following categories of data are processed when you use Whistletube:

• Contact details (if provided voluntarily)
• Contents of the message
• Further information relevant in connection with the notice

This data will be treated confidentially and only forwarded to internal departments responsible for processing the report. It will not be passed on to third parties unless this is absolutely necessary to clarify the report and is permitted by law.

The data will be stored for as long as is necessary to process the notification or for as long as statutory retention periods apply.

You can find the privacy policy here: Whistletube - Privacy Policy

Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

The cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

You can change the settings you made when you opened the page here:

We use GEOportal(geoportal-ruedersdorf.de) on our website to display the location of our sites and other geographical information for you.
GEOportal is a web GIS platform for the publication of maps, data and services on the Internet.

When you use geoportal-ruedersdorf.de, cookies (small pieces of information) and temporary files are stored on your computer in order to facilitate the use of the service and to analyse access to the website. You can find out how GeoPortal uses cookies on the GeoPortal data protection page.

We use maps from OpenStreetMap(https://www.openstreetmap.de/) on our website to show you the location of our sites and other geographical information.
OpenStreetMap is an open source mapping tool. Your IP address is forwarded to OpenStreetMap so that the map can be displayed to you. You can find out how OpenStreetMap stores your data on the OpenStreetMap data protection page.

The map service is used on the basis of Art. 6 para. 1 lit. f GDPR: the data processing serves to improve the user-friendliness of our website and is therefore in our legitimate interest. You can refuse the use of cookies by clicking on the lock symbol next to the map. If you have rejected the use of cookies, you can display maps again in individual cases by clicking on the lock symbol next to the map.

We use digital products and services from external service providers to process data. In doing so, we ensure that the data is only processed in European data centres that meet the highest security requirements and are certified. In this so-called order processing, we pass on data to service providers in encrypted form on the basis of Art. 28 GDPR. Our processors have been carefully selected and are bound by our instructions. The municipality of Rüdersdorf bei Berlin uses the following providers and services:

8.1 Matomo web analysis

Our website uses Matomo, a so-called web analysis service. Matomo uses so-called "cookies", which are text files that are stored on your computer and enable us to analyse the use of the website. For this purpose, the usage information generated by the cookie (including your shortened IP address) is transmitted to our server and stored for usage analysis purposes, which serves to optimise our website. Your IP address is immediately anonymised during this process so that you as a user remain anonymous to us. The information generated by the cookie about your use of this website is not passed on to third parties. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

If you do not agree to the storage and analysis of this data from your visit, you can object to its storage and use at any time by clicking below. In this case, a so-called cookie opt-out is stored in your browser, which means that Matomo does not collect any session data. Please note: If you delete your cookies, the cookie opt-out will also be deleted and may have to be reactivated by you.

8.2 Newsletter - Letterman

We require an e-mail address from you in order to send you our newsletter. Verification of the e-mail address provided is necessary and you must consent to receiving the newsletter. Additional data is not collected or is voluntary. The data is used exclusively for sending the newsletter.

The data provided when registering for the newsletter will be processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent at any time. To withdraw your consent, simply send us an informal email or unsubscribe via the "Unsubscribe" link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the cancellation.

Data entered to set up the subscription will be deleted in the event of cancellation. If this data has been transmitted to us for other purposes and elsewhere, it will remain with us.

8.3 PDF forms - online forms

The forms provided process your personal data in accordance with your request or in connection with the administrative processes triggered by it. If you use our online forms, your personal data will only be processed by us to the extent that it is actually necessary for the provision of the service or task. Your data is subject to data protection within the authorities and is earmarked for a specific purpose. As a rule, we collect your master data, address data, contact data and, depending on your request, further information

Forms without electronic transmission option

For some services, the municipality of Rüdersdorf bei Berlin offers electronic forms that you can download in PDF format, print out, sign personally and send to the relevant office. If you wish to send forms to the municipality of Rüdersdorf bei Berlin by post, please use the following address:

Municipality of Rüdersdorf near Berlin
PF 7
15558 Rüdersdorf near Berlin

Online forms

For interactive forms (including contact forms), data is encrypted (SSL-encrypted - recognisable by the "https" in front of the Internet address called up) and transmitted to the responsible office.

• For the electronic delivery of forms, the municipality of Rüdersdorf bei Berlin uses the form server ("online town hall") of the company DIKOM Brandenburg and the functions of the content management system of the company Chamaeleon. The service providers receive the above-mentioned data as processors for this purpose. The following service providers are involved:
  
  
• DIKOM Brandenburg DIKOM Privacy Policy
• Chamaeleon AG Chamaeleon Privacy Policy

We have concluded an order processing contract with the aforementioned service providers in order to fully fulfil the statutory data protection requirements.

In connection with the services provided by the administration, it cannot be ruled out that other bodies may receive your personal data.

We delete the personal data transmitted to us via the form as soon as the data is no longer required for the administrative service and the applicable retention obligations have expired.

8.4 Making an appointment TEVIS

We use the TEVIS software from Kommunix GmbH to organise appointments.

Kommunix GmbH
Friedrich-Ebert-Str. 74
59425 Unna
0 23 03 / 25 47 00
info@kommunix.de

Legal basis for data processing

The processing of personal data is carried out in accordance with the EU General Data Protection Regulation (hereinafter GDPR), in particular on the basis of Art. 5 (1), 6 (1) and 25 (2) GDPR.

Purposes of data processing

We collect the following personal data from users exclusively for the purpose of booking and processing appointments:

• Name
• First name
• Contact details (valid e-mail address, telephone number if applicable)
• Concerns of the appointment
• Address if required
• Date of birth if required

Use of the online appointment system

Users use the online service on a voluntary basis by giving their consent. For this purpose, a clearly labelled consent field is clicked.

Storage period/data deletion

The personal data collected is stored for 24 hours. The data will be deleted at the end of the agreed appointment.

Data security

The data entered by the user is transmitted to the operator exclusively via the encrypted https protocol.

Data transmission to recipients

The personal data collected will be forwarded to the relevant office for the purpose of booking and processing appointments.

Information on other options for making an appointment:

If you would like to make an appointment but do not wish to use the online portal, the following alternatives are available to you:

• by telephone or in writing (directly to the responsible office)

8.5 Citizen services online

Our citizen services of the residents' registration office, the municipality of Rüdersdorf near Berlin, are realised via our service provider (HSH Soft- und Hardware Vertriebs GmbH) and run via the following portal https://www.buergerdienste-online.de/olav/start?mbom=12064428.

The privacy policy can be found at https://www.buergerdienste-online.de/Datenschutz/.

8.6 BUS-BB

The municipality of Rüdersdorf bei Berlin uses the Brandenburg Citizen and Business Service (BUS-BB) to fulfil the OZG(Online Access Act). This is an editorial system with a database in which the service descriptions displayed in the Brandenburg state service portal are created and maintained. The service descriptions are also to be linked to online services and, in addition to the state service portal, will also be displayed in the municipal administration portals and in the portal network of the federal and state governments. The BUS-BB is therefore one of the central instruments for Brandenburg's local authorities to fulfil the requirements of the Online Access Act (OZG).

The privacy policy can be found at https://service.brandenburg.de/service/de/fusszeile/datenschutz/.

8.7 Marriage Online - DIKOM

The online service "Marriage Online" offers you administrative services relating to marriage more quickly and easily:

• register or pre-register a marriage at the registry office
• apply for a certificate of no impediment to marriage
• get a marriage and civil partnership certificate
• receive a certificate of marriage that was concluded abroad (subsequent certification)

We also provide the data protection information for the citizen service portal here.

8.8 maerker-brandenburg

The municipality offers citizens the portal https://maerker.brandenburg.de/bb/ruedersdorf.

You can use Maerker to easily inform your city, municipal or local authority of any infrastructure problems in your town. This ranges from illegally dumped rubbish to traffic problems such as defective traffic lights.

You can find the privacy policy at: https://maerker.brandenburg.de/bb/datenschutz?id=5089

8.9 maerkerplus-brandenburg

The municipality offers citizens the portal https://maerkerplus.brandenburg.de/de/ruedersdorf.

Building on the positive experience with the "Maerker" online portal,"MaerkerPlus", which was launched as a pilot project, is intended to further facilitate communication between residents and the administration. The new platform is available for all enquiries, comments, criticism and praise relating to the municipality.

You can find the privacy policy at: https://maerkerplus.brandenburg.de/de/datenschutz

8.10 OLIWA ballot paper

Application for an election/voting slip

If you wish to apply for an election/voting licence, you must provide personal data so that your application can be processed accordingly. This personal data is information that we require in order to provide you with the service. Certain marked information is mandatory in order to process your application. Further information can be provided by you voluntarily.

Purpose of processing: The purpose of processing personal data is to process your application for an election/voting licence.

Legal basis for processing: The legal basis for processing your personal data is Art. 6 para. 1 sentence 1 e), para. 3 sentence 1 b) GDPR, Section 3 para. 1 Hessian Data Protection and Freedom of Information Act (HDSIG), Section 26 European Election Code (EuWO) / Section 27 Federal Election Code (BWO) / Section 13 State Election Code (LWO) / Section 17 Municipal Election Code (KWO).

Duration of storage: The data is stored in accordance with Section 83 EuWO / Section 90 BWO / Section 76 LWO / Section 112 KWO.

8.11 Brandenburg planning portal

The Brandenburg Planning Portal is intended to establish a state-wide portal for formal planning, which will make federal, state and local planning visible in the long term and record objections and comments and make them directly processable. In this respect, it should also serve in future as a "blueprint" for procedures that enable and simplify the implementation of participation processes and provide an up-to-date overview of existing plans or the procedural status of urban land-use plans for citizens in the state of Brandenburg. The target group of the planning portal is in particular the interested public, authorities at all administrative levels as well as planning offices and other specialised authorities, associations and institutions involved in the planning process. The overarching aim of the Brandenburg Planning Portal is to increase the transparency and overview of formal plans as well as the simple and clear presentation and implementation of procedures.

You can read how the planning portal handles your data on the data protection page of the planning portal https://planungsportal.brandenburg.de/datenschutz

8.12 Online hearing - Fines office

You can make and submit your comments on the traffic offence procedure in the online portal of the Public Order Office.

You can find the portal's separate privacy policy at https://anhoerung-online.de/ruedersdorf/HomeMandant/Datenschutz

8.13 NovaFind

Legal basis for data processing

The processing of personal data is carried out in accordance with the EU General Data Protection Regulation (hereinafter GDPR), in particular on the basis of Art. 5 (1), 6 (1) and 25 (2) GDPR.

Purposes of data processing

The following personal data, if available, is collected for data processing exclusively for the purpose of processing lost property:

• Finder's details: (title/gender, name, address, telephone numbers, e-mail address, ID details, date of report, drop-off point, date found, place found)
• Data of the loser: (title/gender, name, address, date of birth, telephone numbers, e-mail address, ID data, date of notification)
• Any personal data on the lost property (e.g. name of the loser, date/year of birth, ID number, debit card number, national insurance number, ...)
• Data of the recipient of lost property authorised by the loser or finder (title/gender, name, address, telephone numbers, e-mail address, ID data)
• User data (user name, role/authorisation, change history)

Privacy policy of RUBICON IT GmbH: https://www.nova-find.eu/datenschutz/

Social media are an integral part of many people's everyday lives. In order to fulfil our aim of providing the most comprehensive information and transparency possible, the departments of the municipality of Rüdersdorf bei Berlin are also represented on Facebook and Instagram.

Data collection and processing

You do not need to be a registered user to view the content on these platforms. We would like to point out that these platforms also collect your data if you view content as a non-registered user.

The municipality of Rüdersdorf bei Berlin has no influence on data collection and further data processing by the platform operator. In particular, it is not clear to what extent, at what location, for what purpose and for how long the data is stored by the platform operator, whether the provider fulfils its deletion obligations and to whom the data is passed on.

All social media channels of the municipality of Rüdersdorf bei Berlin can only be accessed by visitors to the website via an external link. We do not use any plugins or other interfaces on our website that the respective networks offer for embedding the offers on other websites. We would like to point out that user data (e.g. personal information, IP address) may be stored by the network operators in accordance with their data protection guidelines and used for business purposes.

As soon as visitors access the respective social media profiles in the respective network, the terms and conditions and data processing guidelines of the respective operators apply.

For more detailed information on privacy, the scope of data collection and the processing and use of data by the platform operator, please refer to the operator's privacy policy.

Privacy policy for www.facebook.com

Privacy policy for www.instagram.com

9.1 Sewers of the municipality of Rüdersdorf near Berlin

The municipality of Rüdersdorf bei Berlin processes the data of users who contact us via our social media channels, for example via comments or direct messages, in order to answer these enquiries and any follow-up questions that may arise. We do not pass on this data without your consent. Your personal data will be deleted once your enquiry has been resolved.

The municipality of Rüdersdorf bei Berlin is active on the following social media channels:

https://www.instagram.com/gemeinde_ruedersdorf/

https://www.facebook.com/ruedersdorf

Irregularities and offences in online gambling harm players and gambling providers alike.

We need your support to uncover illegal activities in the Internet gambling sector at an early stage and to prevent or minimise damage.

Please do not hesitate to send us your information via this whistleblowing system (^BKMS® System). As a whistleblower, you can remain completely anonymous if you wish. You can find further information on this in our FAQs and in our data protection information.

For information on gambling offences outside the Internet (terrestrial offerings, e.g. in gambling halls, restaurants, cafés, betting agencies, etc.), please contact the responsible gambling supervisory authority in your federal state.

We accept your comments on the following contents:

• Unauthorised gambling on the Internet
• Advertising for unauthorised gambling offers on the Internet
• Advertising for authorised gambling offers on the Internet
• Irregularities in authorised gambling offers on the Internet
• Suspicion of money laundering

You have at all times

• the right to information (Art. 15 GDPR)
• the right to rectification (Art. 16 GDPR)
• the right to erasure (Art. 17 GDPR)
• the right to restriction of processing (Art. 18 GDPR)
• the right to object (Art. 21 GDPR)
• the right to data portability (Art. 20 GDPR)
• and a right to lodge a complaint with the competent supervisory authority (Art. 77 GDPR), responsible for Brandenburg:

State Commissioner for Data Protection and Freedom of Information Brandenburg, Mrs Dagmar Hartge, Stahnsdorfer Damm 77, 14532 Kleinmachnow
www.LDA.Brandenburg.de

If the purpose of the processing of personal data changes, the data subject will receive further information from the municipality of Rüdersdorf bei Berlin.

If necessary, we may amend, modify or supplement this privacy policy to reflect changes in legal or regulatory requirements.

Date of entry into force: 01/05/2024